Privacy Policy

Effective Date: April 8, 2026

1. Introduction

ICRP is committed to protecting your personal data in compliance with the Nigeria Data Protection Act 2023 and other applicable regulations.

2. Information We Collect

We may Collect:

  • Personal identification (name, phone number, email, address)

  • Complaint details and supporting documents

  • Technical data (IP address, browser type)

3. Purpose of Data Collection

Your data is collected to:

  • Process and investigate complaints

  • Communicate with you

  • Support litigation and advocacy

  • Comply with legal obligations

4. Legal Basis for Processing

We process personal data based on:

  • Your consent

  • Legal obligations

  • Legitimate interests in protecting consumer rights

5. Data Sharing

We may share your data with:

  • Regulatory authorities

  • Law enforcement agencies

  • Legal practitioners and courts

  • Partner organisations

  • Where necessary for enforcement of your rights.

6. Data Retention

Personal data will be retained only for as long as necessary for:

  • Complaint resolution

  • Legal proceedings

  • Compliance with statutory obligations

Institute for Consumer Rights and Product Liability Protection Ltd/Gte. Independent.

Non-profit. Dedicated to consumer justice

across Nigeria.

CONTACT DETAILS

  • 7 Fred Anyiam Street off Adelabu Street, Surulere, Lagos.

Copyright 2026.

Institute for Consumer Rights and Product Liability Protection Ltd/Gte (ICRP). All rights reserved.